Run # in progress · idle

Help & support FAQs - request a call back from solutions expert PASS

help-and-support-faqs · Full journey (fields + button) · https://www.myvi.in/business/help-and-support-faqs · run #3 29 Oct 2026 01:29 IST
Result

PASS - form visible, all fields present, button disabled when empty and enabled when filled

Form appears after choosing an industry + solution in the two dropdowns and selecting a product card.

recovered

Submit button "get otp to submit": empty form → disabled, after dummy values → enabled. The button was not clicked.

25608 ms · attempts 1

Fields
FieldFoundVisibleFilledValue typedSelector
name ✔✔TrueTest Monitor#name_req
email ✔✔Truemonitor@example.com#email_req
mobile ✔✔True9999999999#number_req
pincode ✔✔True400001#pincode
Inputs in form: input:email_req, input:name_req, input:number_req, input:pincode
🧪 Sample values forms.yaml form

What the check types into each field. Empty = the default shown in grey (global defaults in Settings). Saved values apply from the next check; nothing is ever submitted.

Steps
  1. loaded https://www.myvi.in/business/help-and-support-faqs -> HTTP 200
  2. click (js): <li> 'Agriculture'
  3. click (js): <li> 'Enterprise Mobility'
  4. click: <div> 'Vi Business Postpaid Give your employee'
  5. form visible: .request_form
  6. submit button 'button.req_otp_btn' 'get otp to submit': empty=disabled, filled=enabled (never clicked)
Safety guard

Requests blocked (never sent to the site): 35

show blocked requests (mostly analytics / tracking beacons)
POST https://www.google.com/ccm/collect?rcb=14&frm=0&apvc=1&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-18316428324&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faq [load] POST request blocked
POST https://ad.doubleclick.net/ccm/s/collect?auid=1427476376.1793217783&gtm=45be6ar0v9258260998za208zd9258260998xecxf1&fmt=8 [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=18&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-875656933&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faqs& [load] POST request blocked
POST https://px.ads.linkedin.com/wa/?medium=fetch&fmt=g [load] POST request blocked
POST https://px.ads.linkedin.com/wa/?medium=beacon&fmt=g [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=15&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-11039635553&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faq [load] POST request blocked
POST https://region1.analytics.google.com/g/collect?v=2&tid=G-W4L3ZL7TPJ&gtm=45je6ar0v887762979za208zb9258260998zd9258260998xf1&_p=1793217782460&_gaz=1&gcd=13l3lPl2l1l1&npa=1&dma_cps=a&dma=1&ecid=37888348&_eu=AAAAAGA&cid=1685723585.1793217784&frm=0&pscdl=noapi&rcb=19&sr=1366x900&uaa=x86&uab=64&uafvl=Not% [load] POST request blocked
POST https://stats.g.doubleclick.net/g/collect?v=2&tid=G-W4L3ZL7TPJ&cid=1685723585.1793217784&gtm=45je6ar0v887762979za208zb9258260998zd9258260998xf1&rcb=19&aip=1&dma=1&dma_cps=a&gcd=13l3lPl2l1l1&npa=1&frm=0&tag_exp=115616985~115938465~115938469~118897920~118897930~120213116~120385423~120469145~120469153~ [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=17&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-10906571329&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faq [load] POST request blocked
POST https://region1.analytics.google.com/g/collect?v=2&tid=G-BFX9EFF5FW&gtm=45je6ar0v9136466168za20ozd9258260998xf1&_p=1793217782460&_gaz=1&gcd=13l3lPl2l1l1&npa=1&dma_cps=a&dma=1&_eu=EAAIAGA&cid=1685723585.1793217784&frm=0&ir=1&pscdl=noapi&rcb=15&sr=1366x900&uaa=x86&uab=64&uafvl=Not%253AA-Brand%3B8.0.0. [load] POST request blocked
POST https://stats.g.doubleclick.net/g/collect?v=2&tid=G-BFX9EFF5FW&cid=1685723585.1793217784&gtm=45je6ar0v9136466168za20ozd9258260998xf1&rcb=15&aip=1&dma=1&dma_cps=a&gcd=13l3lPl2l1l1&npa=1&frm=0&tag_exp=115616985~115938465~115938468~118897920~118897930~120213116~120385422~120469145~120469153~121246026~1 [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=2&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-1001792549&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faqs& [load] POST request blocked
POST https://ad.doubleclick.net/activity;src=9616254;type=sep20;cat=vil_s003;rcb=3;ord=5515892727944;npa=1;auiddc=1427476376.1793217783;u1=%5BDevice%20Id%5D;u2=%5BCustomer%20Id%5D;u3=%5BCarrier%5D;u6=%5BCountry%20Code%5D;u7=%5BRegion%5D;u8=%5BCity%5D;u9=%5BDevice%20Type%5D;u10=;uaa=x86;uab=64;uafvl=Not%2 [load] POST request blocked
POST https://r.clarity.ms/collect [load] POST request blocked
POST https://r.clarity.ms/collect [load] POST request blocked
POST https://r.clarity.ms/collect [load] POST request blocked
POST https://r.clarity.ms/collect [load] POST request blocked
POST https://www.myvi.in/bin/vodafoneideadigital/enterprise/createCustomerCookie [load] POST request blocked
POST https://m6-211026f8a25b42c08fc190458268b30e.ecs.us-east-2.on.aws/events?cee=no [load] POST request blocked
POST https://www.facebook.com/tr/ [load] POST request blocked
POST https://m6-211026f8a25b42c08fc190458268b30e.ecs.us-east-2.on.aws/events?cee=no [load] POST request blocked
POST https://www.facebook.com/tr/ [load] POST request blocked
POST https://demo-1.conversionsapigateway.com/events?cee=no [load] POST request blocked
POST https://demo-1.conversionsapigateway.com/events?cee=no [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=8&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-18268305482&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faqs [load] POST request blocked
POST https://bat.bing.net/actionp/0?ti=134612071&tm=al001&Ver=2&mid=077dfc39-56ac-437c-bee0-4b50b5fe29a3&bo=1&evt=consent&src=enforced&cdb=AQAY&asc=D [load] POST request blocked
POST https://mpc-prod-25-s6uit34pua-wl.a.run.app/events?cee=no [load] POST request blocked
POST https://demo-1.conversionsapigateway.com/events?cee=no [load] POST request blocked
POST https://adobedc.demdex.net/ee/v1/interact?configId=7a72c885-48e8-4a4e-851f-71aca9562a35&requestId=cadc3980-cc5f-4d31-bd25-55d541c27305 [load] POST request blocked
POST https://edge.adobedc.net/ee/v1/interact?configId=7a72c885-48e8-4a4e-851f-71aca9562a35&requestId=cadc3980-cc5f-4d31-bd25-55d541c27305 [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=2&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-17944448688&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faqs [load] POST request blocked
POST https://www.google.com/ccm/collect?rcb=16&frm=0&apvc=0&auid=1427476376.1793217783&dt=Vi%20Business%20Products%20%26%20Solutions%20FAQs%20%E2%80%93%20Help%20%26%20Support%20for%20Vi%20Enterprise%20Solutions&tid=AW-18173305005&en=page_view&dl=https%3A%2F%2Fwww.myvi.in%2Fbusiness%2Fhelp-and-support-faq [load] POST request blocked
POST https://region1.analytics.google.com/g/collect?v=2&tid=G-W4L3ZL7TPJ&gtm=45je6ar0v887762979za200zb9258260998zd9258260998xf1&_p=1793217782460&gcd=13l3lPl2l1l1&npa=1&dma_cps=a&dma=1&ecid=37888348&_eu=AEAAAGQ&ae=a&cid=1685723585.1793217784&frm=0&pscdl=noapi&rcb=19&sr=1366x900&uaa=x86&uab=64&uafvl=Not%25 [load] POST request blocked
POST https://px.ads.linkedin.com/wa/?medium=fetch&fmt=g [open] POST request blocked
POST https://px.ads.linkedin.com/wa/?medium=beacon&fmt=g [open] POST request blocked

Allowed non-GET requests (token / pincode lookups on the allowlist): 4

POST https://www.myvi.in/bin/vodafoneideadigital/enterprise/helpandsupportservlet [fill]
POST https://www.myvi.in/bin/vodafoneideadigital/enterprise/helpandsupportservlet [fill]
POST https://www.myvi.in/bin/vodafoneideadigital/enterprise/serviceablePinCodeRCB [fill]
POST https://www.myvi.in/bin/vodafoneideadigital/enterprise/serviceablePinCodeRCB [fill]
screenshot
History
RunWhen (IST)StatusReasonButtonFlags
#329 Oct 2026 01:29 IST PASSform visible, all fields present, button disabled when empty and enabled when filleddisabled → enabled recovered
#229 Oct 2026 01:20 IST ERRORbrowser launch failed: BrowserType.launch: Failed to launch chromium because executable doesn't exist at /usr/bin/google-chrome - run `python -m playwright install chromium`, or set browser.executable_path / BROWSER_PATH / BROWSER_CHANNEL=chromeNone → None new_form